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Terms and Conditions

TERMS OF SERVICE

Last Updated: March 2026

These Terms of Service (“Terms”) govern your access to and use of the website www.igigi.com (the “Site”) and any products, services, content, or features made available through the Site.

The Site is owned and operated by PatternFast, Inc., a Delaware corporation doing business as IGIGI (“IGIGI”, “we”, “us”, or “our”).

By accessing the Site, browsing the Site, creating an account, or purchasing products through the Site, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy and Return Policy.

If you do not agree to these Terms, you may not access or use the Site.

We reserve the right to modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Our online store is hosted on Shopify Inc., which provides the ecommerce platform used to sell our products and services.


1. ELIGIBILITY

You represent that you are at least the age of majority in your jurisdiction of residence.

If you are under the age of majority, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.


2. USE OF THE SITE

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You may not use the Site:

• to violate any law or regulation
• to transmit malicious code or viruses
• to interfere with the operation or security of the Site
• to attempt unauthorized access to systems or accounts
• to harvest or collect personal information of other users

We reserve the right to terminate or restrict access to the Site for violations of these Terms.


3. PRODUCTS AND SERVICES

Products available on the Site are offered subject to availability.

We reserve the right to:

• limit quantities purchased
• refuse or cancel orders
• discontinue products
• modify product descriptions or pricing without notice.

We attempt to display products accurately, including colors and images, but cannot guarantee that displays on your device will be exact.


4. ORDER ACCEPTANCE

Your receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to accept or decline orders at our discretion.

Orders may be cancelled if we suspect fraud, unauthorized activity, or violations of these Terms.


5. PRICING

Prices are subject to change without notice.

In the event of pricing errors or inaccuracies, we reserve the right to cancel or refuse orders placed for products listed at an incorrect price.


6. PAYMENT

Payments are processed through secure third-party payment processors.

By submitting payment information you represent that:

• you are authorized to use the payment method
• the billing information provided is accurate.


7. CHARGEBACK POLICY

You agree to contact IGIGI customer support before initiating any chargeback or payment dispute.

Improper or fraudulent chargebacks may constitute a breach of these Terms.

We reserve the right to:

• dispute chargebacks
• recover related fees and costs
• suspend accounts associated with excessive chargebacks.


8. SHIPPING AND RISK OF LOSS

All purchases are made pursuant to a shipment contract.

Risk of loss and title for products pass to the customer once the product is delivered to the shipping carrier.

IGIGI is not responsible for shipping delays caused by carriers, customs authorities, or events beyond our control.


9. RETURNS

Returns and exchanges are governed by our Return Policy, which is incorporated into these Terms by reference.


10. USER CONTENT

If you submit reviews, photos, comments, or other content to IGIGI, you grant IGIGI a worldwide, royalty-free license to use, reproduce, publish, and distribute that content for marketing or promotional purposes.

You represent that you have the right to grant this license.


11. IMAGE AND LIKENESS RIGHTS

If you submit images or videos featuring individuals wearing IGIGI products, you confirm that you have permission from those individuals to grant IGIGI the right to use such content in marketing materials.


12. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to:

• product designs
• garment silhouettes
• images
• graphics
• text
• logos
• product descriptions
• videos
• software and technology

are the exclusive property of PatternFast, Inc. or its licensors and are protected by intellectual property laws.

Unauthorized use of Site content is strictly prohibited.


13. FASHION DESIGN PROTECTION AND ANTI-COPYING

IGIGI designs, garments, silhouettes, styling concepts, and visual presentation are proprietary creative works.

You may not:

• copy IGIGI garment designs
• replicate IGIGI silhouettes for commercial purposes
• reverse engineer garments to create patterns
• extract design measurements for reproduction
• manufacture or sell garments derived from IGIGI designs.

Any commercial reproduction, manufacturing, or sale of garments derived from IGIGI designs may constitute intellectual property infringement and unfair competition.

IGIGI reserves the right to pursue legal remedies against unauthorized copying or commercial exploitation of its designs.


14. DATA SCRAPING AND AI TRAINING PROHIBITION

You may not use automated systems, bots, scraping tools, or artificial intelligence systems to collect or extract:

• product images
• garment designs
• descriptions
• pricing data
• styling information.

The use of IGIGI content for training machine learning models, AI systems, or dataset creation is strictly prohibited without written permission.


15. THIRD-PARTY LINKS

The Site may contain links to third-party websites.

IGIGI is not responsible for the content or policies of such websites.


16. THIRD-PARTY SERVICES

Certain services may be provided by third-party providers including:

• Shopify
• payment processors
• shipping carriers
• analytics providers.

Your use of such services may be governed by their respective terms.


17. DISCLAIMER OF WARRANTIES

The Site and all products are provided “as is” and “as available.”

We make no warranties regarding:

• uninterrupted operation of the Site
• accuracy of content
• availability of products.

All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.


18. LIMITATION OF LIABILITY

To the fullest extent permitted by law, IGIGI and PatternFast, Inc. shall not be liable for indirect, incidental, or consequential damages arising from use of the Site or products purchased.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


19. INDEMNIFICATION

You agree to indemnify and hold harmless IGIGI and PatternFast, Inc. from claims arising from:

• violation of these Terms
• misuse of the Site
• infringement of third-party rights.


20. FORCE MAJEURE

IGIGI shall not be liable for delays or failures caused by events beyond our control including natural disasters, supply chain disruptions, labor disputes, or internet outages.


21. EXPORT COMPLIANCE

You agree to comply with all applicable export control and sanctions laws.

Products may not be exported to prohibited jurisdictions.


22. RESALE RESTRICTIONS

Products sold through IGIGI are intended for personal use unless otherwise authorized.

Unauthorized resale on third-party marketplaces may result in cancellation of orders or restriction of future purchases.


23. TERMINATION

We reserve the right to terminate access to the Site if you violate these Terms.


24. SEVERABILITY

If any provision of these Terms is found unenforceable, remaining provisions remain in effect.


25. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and IGIGI regarding use of the Site.


26. GOVERNING LAW

These Terms shall be governed by the laws of the State of California.


27. DISPUTE RESOLUTION

Disputes shall be resolved through binding arbitration administered by the American Arbitration Association.

Arbitration shall take place in San Mateo County, California, unless otherwise required by law.


28. CLASS ACTION WAIVER

All disputes must be brought on an individual basis.

Class actions and collective proceedings are waived.


29. JURY TRIAL WAIVER

You and IGIGI waive the right to a jury trial.


30. CONTACT INFORMATION

IGIGI
c/o PatternFast, Inc.
1900 South Norfolk Street, Suite 350
San Mateo, CA 94403
United States

support@igigi.com

MTO Waist Size Chart

  12 14/16 18/20 22/24 26/28 30/32 34/36
US 12 14 16 18 20 22 24 26 28 30 32 34 36
UK 14 16 18 20 22 24 26 28 30 32 34 36 38
EU 40 42 44 46 48 50 52 54 56 58 60 62 64
Bust 42 - 44 44½ - 48 48½ - 52 52½ - 56 56½ - 62 62½ - 68 68½ - 74
Waist 36 - 38 38½ - 42 42½ - 46 46½ - 50 50½ - 56 56½ - 62 62½ - 68
Hip 46 - 48 48½ - 52 52½ - 56 56½ - 60 60½ - 66 66½ - 72 72½ - 78
*all measurements in inches
Waist Size Chart
  12 14/16 18/20 22/24 26/28 30/32 34/36
US 12 14 16 18 20 22 24 26 28 30 32 34 36
UK 14 16 18 20 22 24 26 28 30 32 34 36 38
EU 40 42 44 46 48 50 52 54 56 58 60 62 64
Bust 42 - 44 44½ - 48 48½ - 52 52½ - 56 56½ - 62 62½ - 68 68½ - 74
Waist 36 - 38 38½ - 42 42½ - 46 46½ - 50 50½ - 56 56½ - 62 62½ - 68
Hip 46 - 48 48½ - 52 52½ - 56 56½ - 60 60½ - 66 66½ - 72 72½ - 78
*all measurements in inches